- We only accept products that are returned unopened within 30 days of receipt for domestic orders, and 30 days from shipment for international orders.
- All returns must be in their original packaging, including any accessories or manuals that shipped with the product.
- All refunds are issued via store credits only.
- Orders placed cannot be cancelled, so please confirm your items before checking out.
- All items are available for purchase regardless of quantity in store. We will ship your back order item immediately when the item is back in stock.
- We currently ship via SingPost, FedEx and UPS.
- FedEx and UPS do not deliver to PO Boxes.
- If a “no signature required” package is left at the door and you are not home to collect it, we / the shipping company will not be held responsible. Opt for “signature required” delivery to ensure items reaches you.
- We cannot be held responsible for damaged, lost, or stolen packages. We will file claims for those that are insured. Please contact us directly to initiate a claim.